PRIVACY: Please note that your personal information is never shared with any outside company or website. Your name, address, e-mail address and phone number is only used so that I can process your order or contact you if there are questions about your order.
PAYMENT : Payment is made at time of purchase through PayPal however a PayPal account is not required. You can use any major credit card during the check out process.
8.25% Tax is charged to all Texas orders.
SHIPPING : Orders ship USPS First Class Mail or Priority Mail with delivery confirmation. Large orders may be sent UPS or FedEx. Ready to Ship items (noted on product page) ship within 48 hours (weekends and holidays not included). Custom orders and embroidered items ship between 1 and 2 weeks plus transit time which is estimated between 2 and 7 days depending on service used.
I currently only ship within the US.
REFUNDS/EXCHANGES : I take pride in my products and in customer service! If you are not happy with any item contact me through the contact button or by email email@example.com and I will do my best to resolve. Your satisfaction is my goal. Refunds or exchanges will be approached on a case by case basis. Shipping fees are non-refundable and the buyer is responsible for any shipping fees incurred with an exchange or return. There are no returns or exchanges on personalized or custom items unless there is a defect or an error on my part. Please contact me immediately if you find a defect or an error.
CANCELLATIONS : Cancellations will only be granted within 24 hours of placing the order.